Computer Network System

Structured cabling is a centralized installation which....
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Computer Hardware Maintenance

Hardware Replacement & Engineer Support....
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Smart Hands & Remote Service to Data Center

Remote hands/Remote hands is a professional technical....
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About us

We are modern & special for

SmartGen (SG) is an IT services provider in world wide. We provide IT solutions, services, and support to local and foreign firms. Our clients are mostly global IT service providers who need local skilled engineers to complete their tasks. Our remote hand & smart hand engineer service will handle any issues and task related to Data Center, Network, End User Support and IT maintenance 24×7 in all over world wide. SmartGen (SG) Consultant, who has over 10-year experience in IT service industry in world wide, provides the custom-made solutions to best meet your requirements. We are the best in the industry able to communicate in English or Japanese and local language.

Processing
Processing

Easy ways to
get ready your work

Our highly trained and experienced data center technicians can handle a wide range of remote management and troubleshooting tasks. Just some of these tasks include:
Smart Hands & Remote Hands
Experienced IT Technicians 24/7/365
Smarts hands & Remote hands support, Field Engineering
IT Equipment Maintenance, Hardware Break and Fix
Rack and Stack Equipment Labelling and Power requirements (Knit)
Server Reboots and Refreshes, Break/Fix
Server & Network Parts Replacement (CPU, MB, HDD, Cards, Battery)
IMACD – Installs, Moves, Adds & Changes
Shipping and Receiving
IT Equipment Disposal, Electronic Media Secure Disposal
PC/Server & Networks Setup Support
OS/Application Installation and Migration (PC and Laptop)
Onsite/Offsite Technical Assistance and Troubleshooting
Device Power Cycle
Server & Network Down Troubleshooting
Server & Network Device Replacement or Installation
Copper and Fiber Patch
Structured Cabling, Cabling testing, Labelling,
Asset Installation, Decommission and Inventory Management
Remote Console configurations for Server & Network devices
All Server & Networks Parts supply
All kind and type of Copper / fiber cable and SFP supply
Server & Network equipment supply including APAC, Veritv(Geist), PDU’s
All Brands Desktop Laptop’s supply HP, Dell, Lenovo, & Mac Device’s
We are the best in the industry able to communicate in English or Japanese.
Smart Hands & Remote Hands Service Plans
Basic Solutions Smart Hands service provides professional support to customers requiring emergency, planned and routine maintenance. Our engineers are on call all day, every day. Smart Hands, customers can respond more quickly to emergencies, improve up-time, and reduce the cost of infrastructure management and maintenance
With hourly service plans, volume discounts and 30-minute billing increments, customers are able to reduce their cost of infrastructure management.
Features
Quality of services

Why SmartGen

We understand that the IT Service industry is becoming highly competative and the only way you can compete with others if you consistently innovate your services.

Keeping this idea in mind, we always try to revolutionize old business processes and bring in new ideas to better service our clients and their daily changing needs and wants.

SmartGen Products

SmartGen(SG) is Maintenance Service Program that provides repair and replacement services for failed equipment within a reasonable period time.

SmartGen(SG) Maintenance Service offers you the ability to select the level of support that makes technical and financial sense for your current system. We set up the most efficient maintenance rules and solutions that apply to different situations within the system. We make the best efforts to provide customized service by reserving stocks in need of maintenance.

SmartGen(SG) is the dealing biggest computer parts supplier in world wide. We are able to provide unlimited parts through various and wide partnerships with countless business channels.

SmartGen Co Ltd. profile

Pricing

You will get best discount in pricing
Services & Solution Maintenance

SmartGen Basic

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  • Hardware Replacement

SmartGen Special

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  • Hardware Replacement & Engineer Support

SmartGen Premium

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  • Total Maintenance

Note: -Each time a minimum 2-hour charge / more inquire about remote hands please feel free to reach us.

〒116-0012 Tōkyō-to, Arakawa City,
Higashiogu, 6-49-8-5 Japan

Email: sales@sgco.jp
Phone: +81-(0) 50-3136-6362 WhatsApp: +81 (70)-4495-8600

Having trouble? Find the answer to your query here. Don’t hasitate to contact us!